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Technical Support Executive (BPO) In Jaipur



Job Description

Technical Skills:-
- Able to use appropriate questioning/probing techniques to determine the exact nature of the contact and fully understand the customer request or issue.
- Ability to follow documented procedure for the type of contact the customer needs using tools and procedures to help resolve issues (escalation points, knowledge base, internal applications).
- Ability to use prototypes & Client services/solutions to simulate customer issues to comprehend errors and troubleshoot.
- Adapting to customer level and talking in terms they will understand (avoid unnecessary technical jargon )

Soft Skills:-
- Possess a professional and efficient Customer Service Attitude and strong pride in what they would do as Customer Support Representatives
- Show confidence in communicating and willingness to resolve customers queries, requests or complaints.
- Present calm attitude in agitated/irate customer scenario and follow escalation procedures as defined with compromising on core service objective of Customer First.

Salary 1 Lac To 1 Lac 25 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience Fresher
Qualification Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc, Post Graduate Diploma, M.A, M.C.A, M.Com

Key Skills

Technical Support Executive Technical Support Agent Technical Support Associate technical support reapresentative Technical Support Analyst

Company Profile

Company Name


About Company Jobingo Hr Solution is one of the leading HR placement and recruitment companies. we are offering various types of services such as Placement Services, Manpower Recruitment Services, Human Resource Solutions, Staffing Solutions and Education Consultancy & Admission Services. Since the incorporation of the company, we have grown to become one of the major HR services solutions providers operating in all of Rajasthan, Gurgaon, and Delhi/ NCR region.
Contact Person Apoorva
Address C-11, 1st Floor, Near Khichri Restaurant, Gandhi Nagar Mod, Tonk Road, Jaipur. (Raj.)
Mobile 0141-4042366 / 9875177888
Email ID jobingohrsolution@in.com

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